Our Blog

This blog shares thoughts and insights on seeing your business from the outside in, through customers, markets, and real commercial signals. It focuses on clearer priorities, better decisions, and sustainable growth.

Customer Success Manager Job Description: Roles, Responsibilities, and Skills

June 24, 2024

A Customer Success Manager (CSM) helps companies keep their customers happy and ensures they use products well. They solve issues before they become problems. They also help customers see the value in what they buy.

Read more

Customer Success Metrics: Key KPIs to Measure and Track

June 24, 2024

Measuring how well a company meets customer needs is important for business growth.

Read more

Common Challenges for Chief Revenue Officers and How to Overcome Them

June 20, 2024

Chief Revenue Officers (CROs) are important for driving a company's revenue growth and achieving business success. They manage sales, marketing, customer experience, and all customer-facing operations, facing numerous challenges that can significantly impact performance and the bottom line.

Read more

Strategies Chief Revenue Officers Use to Drive Revenue Growth

June 20, 2024

Chief Revenue Officers (CROs) employ a multifaceted approach to ensure sustainable growth and resilience in competitive markets. They use various strategies to boost sales, improve customer relationships, and ultimately drive revenue growth.

Read more

The Role of Data and Analytics in the Chief Revenue Officer's Toolkit

June 20, 2024

Chief Revenue Officers (CROs) rely on data and analytics to drive growth and maintain revenue health. These tools provide CROs with critical insights and value, enabling them to make informed decisions and optimize their strategies.

Read more

The Essential Skills Every Chief Revenue Officer Needs

June 20, 2024

The role of a Chief Revenue Officer (CRO) requires a comprehensive understanding of all business aspects, including marketing, sales, and customer service, to ensure these functions are aligned and working together towards revenue growth.

Read more

The Impact of Chief Revenue Officers on Startups and Scale-Ups

June 20, 2024

The role of Chief Revenue Officers (CROs) is becoming increasingly important for startups and scale-ups. CROs are responsible for driving revenue growth, which is crucial for the success and sustainability of these companies. Their expertise spans across various functions, ensuring that revenue targets are met and exceeded.

Read more

Chief Revenue Officer - A Job Overview

June 20, 2024

A Chief Revenue Officer (CRO) is responsible for managing and increasing a company's revenue. This role is essential for aligning marketing and sales efforts to ensure they work together effectively, especially in dynamic environments like start-ups and growth companies.

Read more

How Chief Revenue Officers Drive Customer-Centric Strategies

June 20, 2024

Chief Revenue Officers (CROs) are essential for aligning customer needs with company strategy to drive sustainable revenue growth. Their role in shaping customer-centric strategies ensures that businesses meet evolving customer demands.

Read more

Sales Strategy Development: Crafting Effective Sales Plans

May 29, 2024

Effective sales strategies are the backbone of any successful business, shaping the way products and services are presented to the market and ultimately determining the bottom line.

Read more